Our business goal is to work for our clients and provide the very best service we can using our extensive expertise and skills. We want to look after our clients so they recommend us and allow our business to grow organically. Since opening in February 2017 we are delighted to have received so much positive feedback, in turn winning many awards for both the service to buyers, sellers and landlords and tenants.
This has meant we have been lucky enough to have won several ESTA awards, the largest and most prestigious property awards which are only awarded to agents based upon feedback from real customers. We recognise that recommendation is the best message for a business and providing the best service we can to our clients is what drives us. For more information on the ESTA awards, the details of the many awards we have won and a message from Location, Location, Location’s TV host Phil Spencer please click HERE
Below is feedback from clients who have used our services. We are immensely proud of this page and thank each and every one of these people for their trust in either buying or selling with MAP and then spending their time in providing us with feedback.
If you are considering buying and selling we would love to try and help you through the process from beginning to end and prove that estate agents are not, by any means, all the same.
Fantastic team. Kept us up to date and reassured us through out our house sale. Couldn't have asked for more
Wonderful service from start to finish
My husband and I looked at more than three local estate agents in Cornwall before choosing MAP. We were unhappy with the terms that these agents insisted on and felt they were not prepared to adopt a reasonable approach. In addition, we felt some of their marketing knowledge had insufficient evidence to back it up. The transaction was complicated because of problems that emerged in the chain and the fact we were selling his mother's house as Deputies appointed by the Court of Protection; she had not completed a Power of Attorney before losing mental capacity. Consequently we needed a simultaneous exchange and completion. We live a considerable distance from the property and MAP helped us by checking on the property in many practical ways which meant we did not have to do an 11 to 12 hour round trip for these things. Andrew McKnight of MAP has been excellent and constantly chivied our counterparty, our solicitor and others. He kept us informed throughout of problems and progress. We felt the service was impeccable.
MAP offer outstanding customer service as they are friendly and genuine with a very clear explanation of the letting and management services they offer. I would recommend MAP to landlords and tenants alike. As a local business, they know the property market in Cornwall and are able to offer their expertise
Wonderful service from Jenni and the team. Very informative, always there to answer any questions and keep you informed throughout the whole process. We had a completely trouble free experience when these things can be very stressful. Would not hesitate to recommend MAP Estate Agents to anyone
We sold our house through MAP estate agents and I couldn't rate them more highly. In particular Michael and Andrew have been amazing throughout the whole process, going above and beyond our expectations from start to finish. Outstanding service
There is no finer bunch of friendly folk to share the stressful process of selling than those at MAP. This has been a long, at times painful journey for us thanks to late 'back word' and difficulties with a buyer accessing their promised mortgage. But all through the team at MAP have been at our side. In constant communication and dealing with issues not normally associated with the usual estate agency 'promise to it's client' charter. It was very much like a friend guiding us than the usual 'will get back to you' suite. Shame we don't intend moving again, as we will truly miss our friends at MAP
Truly a Gold standard client service for Lettings, special mention to Benjamin and Stuart for their support and not forgetting Jenni for being so warn and fun to speak to
MAP estate agents, Gateway Business Centre, Wilson Way, Barncoose, TR15 3RQ
Email: sales@mapestateagents.com
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